Audio/Video Rental Technician/Installer’s Apprentice

Imagine if you could …
… be a part of a growing company where what you do really makes a difference.
… feel appreciated and recognized for your hard work and initiative
… learn, grow, and develop professionally and personally.

We are a growing audio-video business in Frederick, Maryland seeking a Rental Technician/Installer’s Apprentice who has a “roll up your sleeves and do whatever it takes” mentality; loves to be challenged and takes initiative yet thrives in a team-oriented, “got your back” environment; takes pride in “going the extra mile” to serve others while setting and meeting expectations, and seeks to find solutions and overcome problems while working collaboratively with everyone on the team.

If this position is of interest to you please apply by:

  1. Send us your resume and a cover letter to hr@audiovideogroup.com
  2. Format the subject line (First + Last Name Resume_Job Title)
  3. In your cover letter, provide three examples of how you demonstrate the qualities outlined in the paragraph above

POSITION OVERVIEW:

Performs Rentals as scheduled, Performs on-site installations, Responsible for clean and organized warehouse; meets Audio-Video Group’s quality and safety standards as well as job site and client expectations.

KEY DUTIES & RESPONSIBILITIES:

  • Deliver, Operate and pickup rentals as requested by Operations Manager
  • Receive, Allocate, and Organize equipment for install jobs
  • Maintain a clean and clutter-free warehouse
  • Maintains Truck stock ensuring they are clean, maintained and fully stocked with parts, tools, and materials for each day’s work.
  • Installs and pulls wire as per specifications
  • Installs and wires equipment used in systems
  • Meets job time estimates. Alerts Lead Installer immediately when work is delayed or additional time is anticipated to complete the job
  • Occasionally works with a team to train clients on the use of the system once installed
  • Completes and turns in all paperwork on time and accurately.
  • Submits time cards signed by Lead Installer/Project Manager by Monday at 9:00 am to the Lead Installer. Times cards must be accurate, complete with job numbers, and hours totaled. Expenses must be detailed and receipts must be attached.
  • Maintains daily logbook ensuring it is up-to-date with work performed each day, job numbers, and any other job-related data.
  • Communicates daily with Operations Manager on delays, requirements and general job status.
  • Interfaces with Operations Manager to the stage, prepare and pick up equipment, materials, and parts for a job installation.
  • Works in compliance with Company’s safety procedures ensuring the safety of self and others at all times
  • Performs all work to Company’s standards and that quality installation techniques are practiced.
  • Attends staff meetings on time and be prepared with job installation updates.
  • Maintains harmonious relations with staff, clients, and other contacts at all times.

ACCOUNTABILITY:

The Rental Technician/Installer’s Apprentices are accountable to the Operations Manager. Secondary accountability will be to the Lead Technician and other management team members, employees, and customers of the company.

MINIMUM QUALIFICATIONS:

The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position.

KNOWLEDGE:

  • 1+ years of Audio Video Production Experience
  • 1+ years working in the electronic field where AC/DC theory is used, or equivalent combination of education and related field experience
  • Working knowledge of communication systems is desired.
  • Proper hand and power tool operations and safety
  • Ability to read blueprints and schematics

SKILLS & ABILITIES:

  • Able to solve practical problems and carry out responsibilities under general supervision
  • Able to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific date
  • Able to write simple correspondence and present information in one-on-one and small group situations
  • Strong customer service and results orientation
  • Can manage multiple tasks simultaneously
  • Must be able to effectively handle stressful situations
  • Can interact effectively at all levels and across diverse cultures
  • Will function as an effective team member
  • Able to adapt as the external environment and organization evolves
  • Valid and current driver’s license
  • Proven skill in driving vehicles over 10,000 pounds/gvw a plus or willingness to be trained

TRAVEL:

Local travel within territory and some out of town travel may be required.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS:

  • In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers
  • Manual dexterity required for occasional reaching, climbing, and lifting of objects, and operating power tools and office equipment
  • Must be comfortable with heights as all size ladders, scaffolding, and man-lifts will be utilized in the performance of duties
  • Employees will be required to safely maneuver through areas such as attics, basements, and crawl spaces – some being poorly lit, limited in space, and/or dirty/dusty.
  • Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

WORK ENVIRONMENT:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Site work job conditions are similar to typical construction projects.

SUCCESS CRITERIA:

  • Performs all work in accordance with AVG’s quality and safety standards and meets expected timelines.
  • Alerts Lead Installer immediately of job delays, issues, or concerns.
  • Consistently submits all paperwork on time and accurately.
  • Maintains a daily logbook and includes all job-related information.
  • Interface and communication with engineering, operations, sales, and the office is professional, timely and consistent.
  • Maintains a professional and organized work area, prioritizes work and meets deadlines.
  • Stays abreast of industry changes and participates in an industry or skill-related training at least two times each year
  • Represents AVG professionally at all times.
  • Arrives on time to meetings, comes prepared with information and fully participates.
  • Maintains harmonious relations with staff, clients, and other contacts at all times.